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 What is a PBX?
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PBX is an Acronym. It stands for "Private Branch eXchange".

Many companies have a PBX system. These systems (usually) allow companies to:
  • Give all of their employees phone extension numbers
  • Make free phone calls between employees (and sometimes between offices)
  • Have an automated directory system to look up employees by name
  • Have an automated voice menu to direct callers to the information that they need (without necessarily needing to talk to a person)
  • And, of course, PBX's can also allow a large number of people to use a small number of phone lines

In the past, companies have spent enormous sums of money on these systems, but more recently, companies have been able to get more control, and value, by spending less money on standards based PBX systems, like Asterisk. Many of these new systems use VoIP and SIP to allow companies to save even more money by routing some (or all) of their phone calls over the internet.

Many companies today are also successfully connecting their PBX systems to the Gizmo5 network, which allows their entire company to:
  • Make free calls to other VoIP users
  • Use Call In to pay extremely low rates for incoming phone numbers
  • Use Call Out to make very cheap long distance and international calls

Some companies are even using the Gizmo5 software to login to their company PBX. This saves the expense of buying a hardware phone for each employee, while allowing the employee access to an ever-growing list of features, like call recording, sound blasts, call mapping, and an online call history.




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